PREMIUM MEMBERSHIP SERVICE AGREEMENT

Last Updated:July 1，2026

Welcome to Hitop("Hitop")!

This Premium Membership Service Agreement ("Agreement") is entered into by and between FUNETICS PTE. LTD. ("Company", "we", "us", or "our") and the individual user who registers, subscribes to, or utilizes our Premium Membership Service ("User", "you", or "your").Before you choose to subscribe to the Premium Membership Service, please read carefully and fully understand the terms of this Agreement, especially those relating to fees, auto-renewal, disclaimers, and jurisdiction (which are usually highlighted or bolded). By clicking "Agree" "Accept"  "Subscribe Now", or by actually using the membership services, you shall be deemed to have read, understood, and agreed to be bound by this Agreement.

1. Scope of Agreement and Platform Compliance

1.1 This Agreement applies to all membership subscription services purchased, activated, and used by you within Hitop.This Agreement acts as a supplement to our Terms of Service and Privacy Policy. In the event of any direct conflict or inconsistency between the provisions of this Agreement and any other public rules, guidelines, or notices published within the Hitop, the terms of this Agreement shall control and prevail strictly with respect to the Premium Membership Services.

1.2 If you subscribe to the Premium Membership Service through a third-party application distribution platform, specifically the Apple App Store or Google Play Store (each a "Platform"), this Agreement shall be read in conjunction with and remain compliant with the respective Platform's terms of service, in-app subscription rules, refund policies, and developer guidelines. Any provision herein that directly conflicts with the mandatory, non-waivable rules or policies of Apple or Google shall be automatically superseded by such Platform rules to the extent of such conflict.

2. Eligibility and Service Definition

2.1 You must be at least eighteen (18) years old, or the minimum majority age required by applicable law in your country or jurisdiction of residence, to subscribe to our Premium Membership Services. By subscribing to and using these services, you represent and warrant that you have the legal capacity to enter into a binding agreement in your jurisdiction, or that you have obtained the express prior consent of a parent or legal guardian if applicable law requires such supervision for individuals over 18.

2.2 "Premium Membership Services" refers to the exclusive, paid, enhanced functional privileges, digital content, and additional benefits provided by the Company to subscribed users. These benefits include, but are not limited to, advanced feature permissions, premium identity badges, prioritized customer support, and any other specific entitlements detailed dynamically on the Hitop's membership subscription page.

2.3 You acknowledge and agree that the Premium Membership Services constitute purely virtual, digital services and intangible digital content. No physical delivery, transfer of title, or tangible goods will be provided. All membership rights granted hereunder are limited, non-exclusive, non-transferable, revocable.

3. Account Management and Usage Restrictions

3.1 Your Premium Membership rights are strictly linked and bound exclusively to your unique, registered Hitop account. Membership benefits are inherently non-transferable and may not be sold, assigned, leased, rented, sublicensed, gifted, shared, or otherwise transferred to any third party or across multiple accounts. Each subscription is valid solely for one (1) single personal account. Any commercial exploitation, reselling, or unauthorized concurrent sharing of membership benefits is strictly prohibited and constitutes a material breach of this Agreement.

3.2 You are solely responsible for maintaining the absolute confidentiality, security, and integrity of your Hitop account credentials, including usernames, passwords, and device access tokens. You assume full legal liability for all activities, transactions, and changes conducted under your account, whether authorized by you or initiated by an unauthorized third party. The Company shall not be held liable or responsible for any loss, damage, or unauthorized access resulting from your failure to safeguard your login details, password leakage, negligence, or unauthorized device access.

3.3 The Company reserves the right to employ automated monitoring and fraud detection systems to identify abnormal account behaviors. Such behaviors include, but are not limited to, concurrent multi-device logins exceeding reasonable personal use, abnormal geographical switching within short timeframes, membership resale activities, fraudulent subscription methods, systematic abuse of refund policies, or attempts to circumvent or crack application security rules. Depending on the severity of the detected anomaly, the Company reserves the full right to take immediate remedial actions without prior notice, including temporarily suspending membership privileges, restricting specific account functionalities, or permanently banning the account.

3.4 If Hitop account is cancelled by you voluntarily, or if it is suspended, restricted, or permanently terminated by the Company due to a violation of this Agreement, the general Terms of Service, or applicable laws, your Premium Membership rights and any remaining unused subscription period shall immediately lapse and terminate automatically. You explicitly forfeit any right to receive a full or partial refund, credit, or compensation for the unused portion of the subscription.

3.5 You may access your Premium Membership Services across legitimate, personal, and compatible hardware devices logged into your validated account. The utilization of automated scripts, device emulators, virtual machines, altered or rooted operating systems, or excessive and unnatural device switching is strictly prohibited and may trigger automatic account verification requests, temporary access suspension, or account restrictions.

4. Subscription Plans, Billing, and Automatic Renewal

4.1 You may purchase a Premium Membership through official designated channels, including Apple In-App Purchase (App Store), Google Play In-App Purchase, or the Company's authorized direct billing portals. Each billing channel operates under independent transactional processing frameworks and is subject to the platform-specific rules, processing fees, and terms of service in addition to this Agreement.

4.2 Subscription periods are structured as 7-day, monthly, and annual billing cycles, depending on the cycle you select and pay for. Please note that subscription plans and billing availability may vary depending on whether the user is operating via the Google (Android) platform or Apple iOS environment; specific final packages and pricing structures will adhere strictly to the details dynamically displayed on the subscription interface page at the time of purchase. To ensure uninterrupted access to the Premium Membership Services, subscriptions are configured to automatically renew by default upon the expiration of each billing cycle. By initiating a subscription, you expressly authorize the respective Platform or the Company to charge the then-current applicable subscription fee, plus any applicable taxes, automatically at the commencement of each new billing cycle, unless and until you manually cancel the automatic renewal feature.

4.3 For subscriptions managed through the Apple App Store or Google Play Store, the respective platform typically initiates payment processing and processes the recurring deduction within twenty-four (24) hours prior to the expiration of the current active billing cycle. It is your sole responsibility to maintain a valid, unexpired, and adequately funded payment method linked to your platform account. If a recurring charge fails due to insufficient funds, expired payment cards, billing errors, or platform account exceptions, the automatic renewal will fail, and your access to the Premium Membership Services will automatically terminate upon the expiration of the current paid billing cycle.

4.4 The Company reserves the right to modify the subscription pricing for the Premium Membership Services at any time to reflect updates in service costs, market conditions, or feature expansions. The Company will provide you with reasonable advance notice of any price changes (at least seven [7] calendar days) via in-app notifications, push alerts, or email. Any price adjustment will apply solely to the subsequent billing cycle following the notice period; your current active pre-paid membership period will remain entirely unaffected by the price change.

4.5 You possess the right to cancel your automatic renewal subscription at any time through the native settings of the platform utilized for purchase:

(a) For iOS/Apple Users: Navigate to device Settings > [Your Name] > Subscriptions > Select Hitop > Cancel Subscription;

(b) For Android/Google Play Users: Open Google Play Store > Tap Profile Icon > Payments & Subscriptions > Subscriptions > Select Hitop> Cancel Subscription.

Any cancellation will take effect at the conclusion of the current active billing cycle. You will continue to enjoy full membership rights until the pre-paid cycle officially expires, and no prorated refunds will be issued for the remaining days.

5. Refund Policy and Platform Harmonization

5.1 Given the digital and virtual nature of the Premium Membership Services, where features and exclusive content are unlocked and provisioned instantly upon payment validation, all purchases are generally final and non-refundable. The Company does not provide prorated refunds or credits for any unused duration or partial cycles, except as explicitly provided in Section 5.2 or as mandated by the statutory consumer protection laws of your jurisdiction.

5.2 Refund requests will be considered, evaluated, and processed exclusively under the following specific circumstances:

(a) Duplicate transactions or erroneous charges conclusively caused by verified technical failures or bugs within the Hitop or billing architecture;

(b) Premium features fail to unlock or activate after a successful, verified transaction, and the Company is unable to resolve or remedy the technical issue within forty-eight (48) hours following formal notification to customer support;

(c) Any other specific scenarios where a refund is legally mandated by applicable regional consumer protection laws or the official, non-overrideable policies of Apple or Google.

5.3 Refund requests will be categorically rejected under circumstances including, but not limited to:

(a) Change of mind, personal preference shifts, or subjective dissatisfaction with specific Hitop features or content updates;

(b) Accidental purchases where the user claims they were unaware of the auto-renewal terms or subscription terms;

(c) Accounts that have been suspended, restricted, or terminated due to a violation of this Agreement or the general platform terms;

(d) Users who have actively utilized, engaged with, or consumed the exclusive premium benefits during the active billing cycle;

(e) Evident patterns of refund abuse, serial refunding behavior, or fraudulent claims;

(f) Refund applications submitted outside the official limitation periods established by the respective Platform or applicable local laws.

5.4 Platform-Specific Refund Procedures. (a) Apple App Store: The Company does not possess the administrative authority to directly issue refunds for transactions processed via Apple's billing engine. iOS users must submit refund requests through Apple's official portal. Apple generally conducts automated or manual reviews for applications submitted within forty-eight (48) hours or up to fourteen (14) days from the transaction date depending on regional regulations. The final determination rests exclusively with Apple; (b) Google Play Store: Android users may request refunds through the Google Play Store interface. Google provides instant automated refunds if requested within two (2) hours of purchase, standard reviews within forty-eight (48) hours, and discretionary case-by-case assessments within ninety (90) days. Google retains final approval authority over all Google Play transactions.

5.5 Upon the successful processing and approval of a refund, your Premium Membership status will be immediately and permanently revoked, and all premium functionalities and exclusive digital rights will be disabled. Any malicious or systematic attempts to repeatedly subscribe and seek refunds to exploit service features will result in a permanent ban from subscribing and immediate termination of the underlying account.

6. Service Availability, Modifications, and Limitations

6.1 The Company continuously seeks to enhance user experience and reserves the absolute right to adjust, optimize, modify, remove, or upgrade specific premium features, content packages, and membership benefits at its sole discretion, provided that such modifications do not result in a substantial, material reduction in the core utility of the active subscription already paid for by the User. All such updates will be updated dynamically on the Hitop's membership page and take effect immediately upon deployment.

6.2 The Company does not warrant or guarantee that the Premium Membership Services will operate entirely uninterrupted, error-free, secure, or free from temporary delays. You acknowledge that the service may be temporarily unavailable due to scheduled system maintenance, critical software updates, emergency technical patches, server migrations, telecommunications operator failures, or external network congestion. Such temporary service suspensions do not constitute a breach of this Agreement by the Company and do not entitle the User to any financial compensation, extensions, or refunds.

6.3 You expressly agree not to utilize the Premium Membership Services, including any accessed premium content or data, for any unlawful purposes, commercial exploitation, redistribution, public broadcasting, competitive analysis, or any actions that infringe upon the intellectual property or proprietary rights of the Company or third parties. Any unauthorized use will lead to immediate revocation of your membership without refund and may subject you to civil or criminal liability.

7. Warranties, Indemnification, and Limitation of Liability

7.1 You represent, warrant, and covenant that all registration and billing information provided by you to the Company and the Platform is true, accurate, current, and complete, and that your subscription behavior is completely voluntary, lawful, and authorized.

7.2 You agree to defend, indemnify, and hold harmless the Company, its affiliates, directors, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to reasonable attorney's fees) arising directly or indirectly from: (a) Your breach or violation of any provision of this Agreement; (b) Your unauthorized, illegal, or improper use of the Premium Membership Services; or (c) Your violation of any third-party rights, including intellectual property or privacy rights.

7.3 To the maximum extent permitted by applicable law, in no event shall the Company, its affiliates, or its licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or inability to access the Premium Membership Services. In no event shall the Company's aggregate cumulative liability for all claims arising out of or relating to this Agreement exceed the total amount of subscription fees actually paid by you to the Company for the specific premium membership cycle giving rise to the liability.

8. Term, Termination, and Amendments

8.1 The Company reserves the right to amend, revise, or update this Agreement from time to time to align with regulatory shifts, changes in platform requirements, or business modifications. Any updated version will be published inside the Hitop or on the official website, with the modified date reflected at the top. Your continued utilization of the Premium Membership Services following the formal posting of the revised Agreement constitutes your explicit and binding acceptance of all updated terms. If you do not agree to the modified terms, your sole remedy is to cancel your automatic renewal subscription and cease using the service upon the expiration of your current cycle.

8.2 The Company may, in its sole discretion and without prior notice or liability, suspend or terminate your access to the Premium Membership Services if you materially breach any provision of this Agreement, engage in fraudulent or abusive financial practices, or violate the general platform terms of Apple or Google.

9. Governing Law and Dispute Resolution

9.1 Governing Law. This Agreement, including its formation, interpretation, performance, and enforcement, shall be governed by, and construed in accordance with, the laws of Singapore, excluding its choice of law or conflict of law principles.

9.2 Informal Dispute Negotiation. In the event of any controversy, claim, or dispute arising out of or relating to this Agreement, both parties agree to first attempt to resolve the matter through good-faith informal negotiations for a minimum period of thirty (30) days from the date a formal written dispute notice is received by the other party.

9.3 Forum Selection and Jurisdiction. If the parties are unable to resolve the dispute through informal negotiation, you and the Company expressly agree that any formal legal action, suit, or proceeding arising out of this Agreement shall be submitted exclusively to the competent court located in Singapore, and both parties hereby irrevocably submit and consent to the personal and exclusive jurisdiction of such courts for the adjudication of any such dispute.

10. Contact

Should you have any inquiries, complaints, or feedback regarding this Agreement or the Premium Membership Services, you may contact the Company's dedicated customer support department through the built-in support system within the Hitop or via the official email address:support@imhitop.com.